This Privacy Policy explains how Razorloom collects, uses, and shares personal information when you visit razorloom.com (the "Site") or buy from us. Razorloom is operated by Jazmyne Hudson, 5415 NE Holman St, Portland, OR 97218, United States ("Razorloom", "we", "us").
Information we collect
Information you give us. When you place an order, create an account, or contact us, we collect your name, email address, shipping and billing address, phone number if you provide it, order details, and the content of your messages.
Payment information. Payments are processed by Shopify and its payment partners. We do not see or store your full card number.
Device and usage information. When you browse the Site, we and our service providers automatically collect information such as your IP address, browser type, device type, time zone, pages viewed, referring website, and how you interact with the Site. This is collected with cookies, log files, and similar technologies.
How we use your information
- To process, ship, and support your orders, including returns.
- To communicate with you about your order or your questions.
- To screen orders for fraud and keep the Site secure.
- To understand how the Site is used and improve it.
- To send marketing emails if you have opted in. You can unsubscribe at any time using the link in any marketing email.
How we share your information
We share personal information only with service providers that help us run the store, such as Shopify (our e-commerce platform, see Shopify's Privacy Policy), payment processors, shipping carriers, and analytics or advertising providers. We may also disclose information when required by law or to protect our rights.
We do not sell your personal information for money.
Cookies
Cookies are small files stored on your device. We use them to keep your cart working, remember your preferences, and understand how the Site is used. You can block or delete cookies in your browser settings. Some parts of the Site, such as the cart and checkout, may not work without them. We do not currently respond to browser Do Not Track signals.
Your choices and rights
You can ask us to access, correct, or delete the personal information we hold about you, or to opt out of targeted advertising. Depending on your state of residence (for example, California, Oregon, Colorado, Virginia, or Connecticut), you may have additional rights under state privacy laws. We will not discriminate against you for exercising these rights. To make a request, email help@razorloom.com. We may need to verify your identity before responding.
Data retention
We keep order information for as long as needed to fulfill orders, meet tax and accounting obligations, and resolve disputes, and then delete or anonymize it.
Security
We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure.
Children
The Site is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes
We may update this policy from time to time. The date below shows when it was last changed.
Contact us
For questions about this policy or your personal information, email help@razorloom.com or write to us:
Razorloom
Operated by Jazmyne Hudson
5415 NE Holman St
Portland, OR 97218
United States
Last updated: October 20, 2026